The orders for the user are shipped through registered domestic courier companies and/or speed post only. Order is shipped within [2] to [4] days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable. For any issues in utilizing our services you may contact our helpdesk on [support@bellaluxebynirat.com].
- Order will be shipped within 2-4 working days and delivered within 5-10 working days depending upon location.
- Pickup for return will be done within 2 to 4 working days on request.
- Processing time for refund is 5 to 7 working days. The amount will be refunded to the same source used for payment. If the payment was done by COD, then the account details will be taken from the customer where the amount will be credited to their account.
- You can exchange an item purchased on www.bellaluxebynirat.com with same or another item by sending us email at support@bellaluxebynirat.co
- Items can be exchanged or replaced depending on availability.
- Pickup for exchange or replacement will be done within 2-4 days of request. If approved replacement of products will be processed and exchanged. Products will be delivered by 10 days from the time and date after approved.
- Mention Order Id and Contact Details in your email for the item to be exchanged. This will help for the pickup on time.
- If the item is not available for exchange, then the refund will be initiated after pickup only.
- Product should be eligible for COD.
- To avail free shipping, the minimum order value should be Rs. 500.
- Minimum total amount should be Rs 500 to avail COD option.
- Don’t accept the order if it is open.
